Our Mission

  • To provide the premier global vehicle brands, with a local handshake

  • To promote a culture of respect to our customers and employees

  • To provide the best support available. We sell support and with it, you get a truck

  • To follow-through on our commitments

Our Mission
About Us
We can help you with any aspect of the commercial truck industry. From sales to free grant advice, our goal is to be the one-stop shop experts for all truckers, owner-operators, fleets & companies alike. If you are in the Southwest of the US, you are in Velocity country and we will take care of you.
Our companies run on the 3 pillars of Speed, Value & Trust
Speed, Value & Trust
Speed

Speed

Speed because we need to keep you on the road – we are focused on getting you in and out of our service shops as quickly as possible, delivering your parts as quickly as possible, and getting you the right truck when you need it.

Value

Value

Value because we have to be competitive to drive your profitability.

Trust

Trust

Trust because we want to be your partner for all of your commercial truck needs, acting with integrity and your best interests at heart.

Elite Support Certified

  • Partnered with DTNA in Elite Support

  • All locations certified or in process

  • More than 90% of customer trucks are Express Assessed within 2 hours

  • Tracking throughput times and continuing to drive improvements

  • Heavily invested in tech and customer training with 2 full-time trainers

  • Fully Certified technician

  • Customer Support and Customer uptime Managers

  • Regular & preventative maintenance programs

Elite Support Awards

Summit Club

In Recognition of Outstanding Leadership
in Continuous Improvement

Mike Payne
– VTC DFCIC
Maria Flores
– VTC Fontana
Elephant Award

In Recognition of Excellence in Change
Management and Process Improvement

Maria Flores
– VTC Fontana
Holly Good
– VTC Las Vegas
Jason Shearer
– VVG
Charity Marriott
– VTC Tolleson
Aaron Fullerton
– VTC Chandler
Kathleen Roldan
– VTC Las Vegas
WOW Award

In Recognition of Excellence in 5S Implementation

Maria Flores
– VTC Fontana
Ali Patron-LaFrance
– VTC Oxnard
Travis Mobley
– VTC Tucson
Change Management Award

In Recognition of Leadership Through
Change Management

VTC Las Vegas
Express Assessment

In Recognition of Continuous Improvement
of the Express Assessment Process

VTC Fontana
Continuous Improvement
Event of the Year
Mike Payne
– VTC DFCIC
Finalists for Continuous Improvement
of the year (Multiple Years)
Mike Payne
– VTC DFCIC
Dealer Advisory Group
Mike Payne
– VTC DFCIC (Served 5 year term)
Jason Shearer
– VVG (Currently serving 3 year term)

Elite Support Milestones

VTC Tolleson was one of the
9 original / pilot locations for Elite Support.
Achieved their 9th annual Certification this year
VTC Fontana – Certified for 7 years
VTC Chandler – Certified for 6 years
(was the 100th store in the network to be certified)
VTC Las Vegas – Certified for 6 years
VTC San Diego - Certified for 6 years
VTC Carson – Certified for 5 years
VTC Tucson – Certified for 4 years
VTC Oxnard – Certified for 3 years
VTC Flagstaff – Certified for 3 years
VTC Whittier – Certified for 2 years
Combined years of certification – 51 years
Combined CIC years of experience – 71 years
Maria Flores

Maria Flores has won multiple Elite Support awards due to her
excellent attitude towards helping our customers.

Elite Support

More Milestones & Awards

(not related to Elite Support)

LELAND JAMES ELITE 2016-2017 PROGRAM
Daimler Trucks North America Sales Awards
2013 - 2016 Ford Blue Diamond

Top 20 dealership commercial truck parts

Jesse Sanchez
– Trans-West Truck Center Fontana
2015 - 2017 Oasis Dealer of the Year

FCCC RV repair specialization award

VTC - LAS VEGAS
Elite Support
2015 Hardest Working City - L.A.
The recognition program honors cities spearheading community growth and innovation and after an
exhaustive study of approximately 400 metropolitan census areas in the U.S. and Canada,
Freightliner says the city was found to be the leader in manufacturing employment and
among the top contributors to the U.S. gross domestic product. VTC - CARSON WINNER
2017 FORD Commercial Truck Dealer of the Year

Best Ford Commercial Truck dealer

TRANS-WEST TRUCK CENTER FONTANA
2015 - 2017 Oasis Dealer of the Year

FCCC RV repair specialization award

TRANS-WEST TRUCK CENTER FONTANA