To provide the premier global vehicle brands, with a local handshake
To promote a culture of respect to our customers and employees
To provide the best support available. We sell support and with it, you get a truck
To follow-through on our commitments
Speed because we need to keep you on the road – we are focused on getting you in and out of our service shops as quickly as possible, delivering your parts as quickly as possible, and getting you the right truck when you need it.
Value because we have to be competitive to drive your profitability.
Trust because we want to be your partner for all of your commercial truck needs, acting with integrity and your best interests at heart.
Partnered with DTNA in Elite Support
Tracking throughput times and continuing to drive improvements
Heavily invested in tech and customer training with 2 full-time trainers
Fully Certified technician
Customer Support and Customer uptime Managers
Regular & preventative maintenance programs
Offers Express Assessment for rapid diagnostics to help you make an informed business decision
Offers Express Repair to make quick repairs a priority and reduce downtime
Uses best practices to ensure that you have the fastest possible turnaround time
Stock the most critical repair parts by using a regularly updated, locally customized stocking list
Maria Flores has won multiple Elite Support awards due to her
excellent attitude towards helping our customers.
“At Velocity Vehicle Group, we rely on our core values of Speed, Value, and Trust. A critical part of each core value is that we conduct our business in compliance with all laws and regulations and in a way that demonstrates our commitment to ethics and integrity. If you feel we have not fulfilled this commitment or have questions, please contact us using the Speak Up Line.”